OA KBucket Public date: 03.11.2020 01:25:46

Publisher: Search Technologies

Author:

25 Aug 2020

Combining Search, Chatbots, and Question Answering to Deliver Holistic Enterprise Knowledge

How AI and Natural Language Processing (NLP) techniques can be used to create knowledge graphs, which can then power chatbots, question/answer system, search to deliver holistic enterprise knowledge.
How AI and Natural Language Processing (NLP) techniques can be used to create knowledge graphs, which can then power...

Publisher: Salesforce Blog

Author:

8 Jul 2020

Key Chabot Statistics to know for 2019

Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using chatbots, what consumers think of chatbots and what makes a good chatbot experience.
Research on chatbots shows how businesses and consumers use the technology. Learn how customer service teams are using...
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Publisher: chatbots life

Author:

13 Jun 2020

Important Chatbot Metrics to track

This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot.  Learn how to use that information to improve your bot.
This post explores 5 fundamental metrics for analyzing the value an effectiveness of your bot.  Learn how to use...
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Publisher: Where to Bot

Author:

17 Mar 2020

Great example of a chatbot design

If you are wondering how to build a chatbot for travel industry then take a look at the great example. This bot will guide you based on your point of entry and your interest to find the right accommodations. Access the bot in the bottom left corner of the page.
If you are wondering how to build a chatbot for travel industry then take a look at the great example. This bot will...

Publisher: The Medical Futurist

Author:

17 Jan 2020

The Top 12 Healthcare Chatbots

Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we have 12 examples. You can signup and try them to see how they work.
Telemedicine is on to conversational chatbots as a tool to create empathy and help with patient communications. Here we...

Publisher: Being Janis

Author:

11 Jan 2020

How to scale an AI Agency with Dialogflow

In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can scale your solution. Dialogflow is a Natural Language Processing platform, so its smarter and more flexible than "Many chat" and "Chat fuel" and can be used as the back-end that integrates access to all your chatbots and makes them smarter.
In this post you learn how to connect multiple chatbots to one agent so you don't have to repeat similar tasks, and can...
4 Nov 2019

Chatbots and CMS: Thriving your enterprise content marketing strategy

Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your customers and elevating your brand. Learn about the various components required to drive a chatbot CMS
Great post on why chatbot CMS will provide a better customer experience by quickly providing relevant answers to your...
1 Oct 2019

Curation will help you build better chatbots, faster!

We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is ideal for creating chatbot dialogs. We use Google's dialogflow and Botcopy a rich dialogflow webchat to demo our ideas.
We have recently started promoting the use of our curation library for designing chatbots. It turns out that curation is...
28 Sep 2019

How to improve chatbot conversation strategy

Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a conversation flow for your chatbot. Learn about best practices, including building and maintaining a knowledge base. For that you can use our curation tools.
Every chatbot needs a dialog. This post gives you a strategy on how to get started on building and managing a...

Publisher: HubSpot

Author:

21 Aug 2019

Why Chatbots Are the Future of Marketing: The Battle of the Bots

Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the Bots in helping users find answers quickly on any device. Learn how to create a conversational marketing strategy in the Battle of the Bots.
Chatbots might be the best thing to happen to marketing yet. This post gives you an overview of the functions of the...
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Publisher: botcopy

Author:

26 Jun 2019

Adding and customizing a custom bot for your website

To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with tons of customization features and the solution we use for our purposes. Using Botcopy you can also send Bot messages via SMS.
To integrate bots you develop on Dialogflow with your website you need an agent. Botcopy is a flexible solution with...

Publisher: ClearVoice

Author:

11 Sep 2018

Know the difference between AI and NLP when deciding on your chatbot platform

When building a chatbot for your business its important to know the difference between Artificial Intelligence (AI) and Natural Language Processing (NLP). Artificial intelligence is not what you think it is, NLP is what you need for human like conversations.
When building a chatbot for your business its important to know the difference between Artificial Intelligence (AI) and...
19 Jan 2018

How Chatbots are beneficial to Government Agencies

Chatbots will transform the way governments will support their citizens by helping them find information to their questions faster, help them submit forms, let them pay bills, get support in their native language and more. The post links to some examples of these solutions.
Chatbots will transform the way governments will support their citizens by helping them find information to their...
9 Jan 2018

Conversations UI writing

The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay attention to? This post provides some great insights about strategy and goal setting to make it all work. Curating, commenting and categorizing your content will help you with your process.
The trend for sticky chatbots is to engage people in a conversation. But how do you get started and what should you pay...
22 Nov 2017

A guide to unlocking the Chatbot inside your CMS

The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS platform is a great source for your Chatbots content. CMS platforms offer a structurally consistent source that can be programmatically accessed to deliver fresh content to your chatbot.
The theme of this post is, Create once publish everywhere. Good Chatbots need content and a good well structured CMS...
27 Aug 2017

Contextual Bandits and reinforcement learning

Context is a concept in Bot design that helps you with directing users to the right answers quickly by assigning a context to the "intent" of your question. Learn the concept behind context for bot design from this great post
Context is a concept in Bot design that helps you with directing users to the right answers quickly by assigning a...
8 Apr 2017

ChatBots reduce customer service costs by 30%

Chatbots offer measurable advantages to customer support. Customers don't like to wait and providing quick and direct answers to client needs will help you retain and grow your customer base. Chatbots eliminate wait time and save you 30% on support costs according to this study.
Chatbots offer measurable advantages to customer support. Customers don't like to wait and providing quick and direct...
19 Jul 2016

The Psychology of Chatbots

When interacting with chatbots our brains believe we are talking to a human. This phenomena is known as anthropomorphism and such a process has profound psychological ramifications. Read about the psychology of chatbots, its pros and cons!
When interacting with chatbots our brains believe we are talking to a human. This phenomena is known as anthropomorphism...

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